Privacy Policy
Learn how we collect, use, and protect your personal information
Policy Sections
November 2025
Privacy Policy
EZ Tech Printer Solutions LLC ("Company", "We", "Us", "Our") respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, store, and safeguard your information when you visit www.eztechprintersolutions.com or use any of our technical support services.
By accessing our website or requesting our services, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We collect and process the following types of information:
a. Information You Provide Directly
Full name
Email address
Phone number
Billing details (only during paid service purchases)
Physical or mailing address (if voluntarily provided)
Device or printer details you share for support
b. Technical & Device Information
Automatically collected when you visit our website:
IP address
Browser type and version
Operating system
Time zone
Device identifiers
Pages visited and time spent
Session data, diagnostic logs
c. Remote Support Information
If you request remote assistance, you may temporarily grant access to your device.
During this session:
You maintain full control
You may end the session anytime
We do not record, store, or save screen data
We do not access personal files unless you ask us to for troubleshooting
2. How We Use Your Information
We use your information to:
Provide technical support for printers, computers, and connected devices
Diagnose and fix hardware/software issues
Respond to your inquiries
Improve website performance and customer experience
Process payments and service requests
Send confirmations, updates, or essential service notifications
Maintain safety, fraud protection, and system security
Comply with U.S. state and federal legal requirements
We do not sell, rent, or trade your personal information.
3. Remote Support Consent
If you voluntarily request remote support:
You authorize temporary access to your device
No files are downloaded or stored
No session is recorded
We only perform actions required to troubleshoot
You may disconnect anytime
We use secure, encrypted remote-support tools.
4. Cookies & Tracking Technologies
We use cookies to:
Keep the website functioning
Understand usage patterns
Improve performance and loading speed
Provide personalized support experience
You may disable cookies at any time through your browser settings.
5. Data Retention
We retain personal data only for as long as necessary:
Support-related information: up to 12 months
Billing records: 3–5 years (required by U.S. tax law)
Analytics/cookie data: short-term automatic periods
Remote support session data is never stored.
6. Sharing Your Information
We may share limited information with:
Secure payment processors (Stripe, PayPal, etc.)
IT security tools (fraud detection, spam blocking)
Website analytics services
Legal authorities if required by law
We do not share information for advertising or marketing with third parties.
7. Your Rights
Depending on your location, you have the right to:
Request access to your data
Request correction or deletion
Opt out of marketing communication
Request a copy of information we hold about you
You may contact us anytime at
📧 support@eztechprintersolutions.com
8. Children's Privacy
We do not knowingly collect personal information from anyone under the age of 13.
If you believe a child has provided information, contact us and we will remove it immediately.
9. External Links
Our website may contain links to other websites.
We are not responsible for the privacy policies or practices of third-party websites.
10. Security of Your Information
We use the following protections:
Encrypted communication
Secure payment gateways
Firewall and anti-fraud systems
Limited data access only for authorized staff
While we take all reasonable measures, no system is fully secure.
11. No Brand Affiliation Disclosure
EZ Tech Printer Solutions LLC is an independent service provider for printer and computer support.
We are not affiliated with, endorsed by, or associated with any manufacturer or software company.
All trademarks belong to their respective owners.
(This is required for compliance.)
12. Business Transfers
If EZ Tech Printer Solutions LLC is involved in a merger, sale, restructuring, or acquisition, your data may be transferred as part of the business assets—only if protected under this Privacy Policy.
13. Changes to This Privacy Policy
We may update this Privacy Policy occasionally.
The latest version will always be posted with a revised "Last Updated" date.
14. Contact Us
If you have any questions or requests regarding this Privacy Policy, contact:
📧 support@eztechprintersolutions.com
📞 [Your Toll-Free Number:-(844) 491-5152]
🏢 EZ Tech Printer Solutions LLC – United States
Questions About Our Privacy Policy?
We're here to help you understand how we protect your data and privacy.